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Airbus expands SmartForce to military customers

24th June 2019 - 14:30 GMT | by The Shephard News Team

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Airbus has launched new digital support services under its SmartForce product range for military customers.

The new additions are designed to enable customers to select the services that best fit the specific requirements of their fleets and aircraft mix in order to help improve availability and mission readiness while reducing the maintenance burden.

The seven new services include three dedicated services for military aircraft, two for military helicopters, and two additional ones shared by both military aircraft and helicopters. They cover long-term maintenance scheduling, predictive maintenance and automation of administrative tasks associated with aircraft support.

SmartForce allows customers to leverage big data analytics in support of their operations. The services improve troubleshooting, optimise the maintenance effort, predict maintenance actions, and plan smartly for material demand. SmartForce incorporates robust security measures such as geographic isolation, the use of accredited personnel, and monitoring by national cyber-security authorities.

Matthieu Louvot, executive vice president of customer support and services at Airbus Helicopters, said: ‘With SmartForce our military customers now have access to the same type of data-driven solutions that are today in use with almost 700 civil helicopters, an achievement that highlights the importance of data analytics for simpler, safer and more efficient maintenance planning and operations.’

The Shephard News Team

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