New Rolls-Royce service centre opens at RAF Marham

A new Rolls-Royce Service Delivery Centre has opened at the Royal Air Force (RAF) base at Marham in Norfolk, UK. The new centre officially opened on 11 January, and will see a team of around 15 specialists support military engines at the base.

Rolls-Royce engineers will work alongside their RAF counterparts to deliver tailored support services for the Tornado combat aircraft’s RB199 engines at the customer’s operating base. According to the company, the Service Delivery Centre also features live video links to the Rolls-Royce Operations Centre in Bristol, which will enable real-time decision making on engine issues helping to further increase aircraft availability for missions.

Service Delivery Centres form part of a suite of innovative support solutions that Rolls-Royce is implementing across its global network that are aimed at improving engine availability and reducing costs for customers.

The Chief of the Air Staff, Air Chief Marshal Sir Stephen Dalton, said: ‘I was privileged to be at Royal Air Force Marham today to open the newly refurbished Rolls-Royce Service Delivery Centre. This state of the art facility will provide critical support to the Royal Air Force’s Tornado fleet so that it can continue to deliver the first rate operational capability for which the Force is justifiably famous. We are grateful for the essential support that our industry partners provide; their work, in true partnership with the Royal Air Force, has and will continue to deliver world class performance on operations and in training.’

John Rishton, Rolls-Royce chief executive, said: ‘This new Service Delivery Centre is an excellent example of Rolls-Royce and the Royal Air Force working in close partnership at the heart of our customer’s operations. It will enable us to maximise engine time on-wing and improve response times on critical operational decisions.’