L-3 WESCAM Launches MX-RAid for Remote Diagnostic Testing of In-field MX-Series EO/IR Turrets
L-3 WESCAM, a wholly owned subsidiary of L-3 Communications, announced today the introduction of MX-RAid (Remote Aid), a new service kit for remote diagnostic evaluations of fielded MX-Series EO/IR imaging turrets.
This exclusive capability provides WESCAM's customers immediate access to an in-house factory technician who can diagnose actual system faults from afar. As a result, customer operational availability is increased and, repair-cycle times and overall system support costs are reduced.
"The MX-RAid represents our next key step in ensuring our customers achieve the maximum availability and performance from their systems," said Rod Till, director of customer service for L-3 WESCAM. "They no longer have to rely solely on the dispatch of available field support representatives to diagnose potential issues, with MX-RAid, the testing can begin immediately."
The remote diagnostic capability of the MX-RAid is established over a SATCOM modem and it contains a security feature that ensures the location of the turret and end-users remains confidential.
More from Defence Helicopter
-
![Royal Navy helicopter crews transfer control of UAS in European first]()
Royal Navy helicopter crews transfer control of UAS in European first
Using technology supplied by QinetiQ, two Royal Navy helicopter crews successfully exchanged control of a UAS while in flight.
-
![Leonardo wins Canadian helicopter upgrade programme]()
Leonardo wins Canadian helicopter upgrade programme
The upgrade contract will ensure that the Candian helicopters are compliant with future technological requirements.
-
![Guatemala receives Bell Subaru helicopters]()
Guatemala receives Bell Subaru helicopters
The latest version of the Bell 412 helicopter has improved performance and weight capacity and will support Guatemala in various missions.
-
![Algeria expresses interest in AW249 while AW139 deal remains in limbo]()
Algeria expresses interest in AW249 while AW139 deal remains in limbo
Leonardo and Algeria hope to seal the AW139 deal in 2023 while Italy and the North African country further strengthen defence ties.
-
![Nigeria to receive new attack helicopters]()
Nigeria to receive new attack helicopters
The Nigerian Air Force is to receive more than 50 attack air assets to strengthen its ability to fight insecurity within its borders.
-
![Royal Navy upgrades Merlin helicopters]()
Royal Navy upgrades Merlin helicopters
The Royal Navy's amphibious helicopters have received an improved defensive aid suit and Merlin pilots can now train in a synthetic training environment.
