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TSA and Continental Airlines Expand Paperless Boarding Pass Program to Cleveland Hopkins International Airport

30th October 2008 - 06:00 GMT | by The Shephard News Team


The Transportation Security Administration (TSA) and Continental Airlines announced today the expansion of the Paperless Boarding Pass pilot program to Cleveland Hopkins International Airport. The program will allow passengers to receive boarding passes electronically on their cell phones or PDAs, which will then be scanned by TSA security officers at the checkpoint and eliminate the need for a paper boarding pass.

"The deployment of the paperless technology signifies the TSA's ongoing commitment to develop and execute new technologies within aviation while enhancing security," said Michael Young, TSA federal security director for Cleveland. "We are pleased to be able to partner with Continental Airlines to expand this new technology and we look forward to our continued partnership in the utilization of this new state-of-the-art application."

Each paperless boarding pass will display a two-dimensional bar code along with passenger and flight information that will identify the traveler. TSA travel document checkers will use handheld scanners to validate the authenticity of the paperless boarding pass sent to Continental passengers. The new technology heightens the ability to detect fraudulent boarding passes while improving customer service and reducing paper use.

TSA created the concept of how to scan the paperless boarding passes and Continental Airlines developed an implementation plan that involved encrypting the paperless boarding pass to ensure authenticity.

"We are pleased to take part in this pioneering concept that provides enhanced security and customer service to our passengers," said Mark Bergsrud, Continental Airlines senior vice president, Marketing Programs and Distribution. "Continental Airlines is committed to innovation and leveraging technology to the benefit of our customers."

The paperless boarding pass pilot is consistent with the global standard of the International Air Transport Association for bar coding of passenger boarding passes. This joint effort between Continental Airlines and TSA will enable the airline industry to look forward to a paperless check-in process.

For more information regarding TSA, see the Web site at


The Shephard News Team


The Shephard News Team

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