DN - Defence Notes

Rex first for on-time departures in Australia

9th December 2008 - 13:20 GMT | by The Shephard News Team

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Regional Express (Rex) has achieved the number one ranking for on-time departures for the financial year 2007-08. The statistics were released by Australia's Bureau of Infrastructure, Transport and Regional Economics (BITRE) and include all major domestic and regional airlines operating within Australia.

Rex also had one of the lowest cancellation rates amongst the major carriers at 1.2%, coming in just behind Jetstar (0.9%) but ahead of Qantas (2.3%) and Virgin Blue (1.9%).

“These latest annual on time performance and cancellation statistics are particularly pleasing given that it corresponds with a financial year that has seen Rex lose more than 50% of its pilots," remarked Rex's general manager network strategy and sales, Warrick Lodge. "The pilot shortage led directly to an increase in the cancellation rate from the typically low 0.2% up to 1.2% during FY2007/08. These latest annual statistics demonstrate the outstanding work put in by all Rex staff to achieve industry-leading results in the face of almost insurmountable odds.”

“However Rex apologises unreservedly to our passengers for not being able to deliver the high standards expected of it during the past challenging 18 months. Our Board has gone to extraordinary lengths to reverse the situation and we are confident that we will soon be able to regain the exceptional reliability which Rex had been well known for.”

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