Oracle and SITA have announced a 15-year agreement to develop what they describe as "the most open and agile airline reservations system ever designed", using service oriented architecture (SOA) and advanced computing techniques.
The new SITA Passenger Reservations System will cover reservations, inventory, ticketing and departure control and will be completed progressively over the next five years following releases in 2009.
Francesco Violante, SITA CEO, remarked, "SITA’s strategic technology partnership with Oracle is a major milestone in the development of our Horizon passenger management portfolio and will have a profound impact on the airline industry. It is putting the most advanced technology stack available at the service of our industry for the first time. Advanced technology is essential to the modernisation of the airline reservations systems of our 138 airline customers and we expect many others will be attracted to Horizon by the success of the project."
The first fruit of the partnership will launch in April with SITA's Customer Journey, a Horizon feature providing real-time access to airline bookings for business intelligence applications and rapid retrieval of customer journey records across multiple search criteria.
Loic Le Guisquet, Oracle's executive vice-president for Europe, Middle East and Africa, added, "This project will demonstrate Oracle’s capacity to provide a full technology stack to modernise legacy applications to produce true SOA-enabled applications with very high transaction-processing capabilities."
SITA is making its largest-ever single project investment in the further development of its Horizon platform which involves a team of 400 software engineers and designers.
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This week on the Shephard Defence Podcast, senior naval reporter Harry Lye and military training & simulation reporter Norbert Neumann chat with Professor John Louth.
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