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JetBlue Airways Wins Three Categories in Zagat's 2008 Airline Survey

25th November 2008 - 06:16 GMT | by The Shephard News Team


JetBlue Airways (Nasdaq:JBLU) today announces it received top honors in three categories in this year's Zagat Airline Survey, including 'Best Large Domestic Airline' for economy-class seating, 'Best Inflight Entertainment' for domestic flights and 'Most Eco-Friendly' airline. In addition, the New York-based carrier ranked second in the survey's 'Value for the Money' category, and third in each of the 'Website,' 'Consumer On-Time Estimates,' and 'Luggage Policy' categories.

"We are honored to be recognized by Zagat's surveyors as the leader in several categories this year, including the top domestic economy-class airline in the industry," said Dave Barger, CEO of JetBlue. "This honor is a testament to our more than 11,500 crewmembers who provide our customers with high-quality service every day of the year. In this challenging industry and economic environment, we continue to set JetBlue apart from the competition as the customers' carrier of choice, offering value, comfort and quality entertainment to the jetting public."

The survey is based on the experiences of 9,950 frequent fliers and travel professionals who rated 85 major world airlines and 27 domestic U.S. airports. Each airline was separately rated on its premium and economy service for both domestic and international flights. The average surveyor took 16.3 flights in the past year aggregating 162,000 trips -- 38 % of which were for leisure and 62% for business.

Known as the "burgundy bible," Zagat Survey is the world's most trusted source for information about where to eat, drink, stay and play around the globe, and as such has become a symbol of quality. Zagat Survey rates and reviews airlines, restaurants, hotels, nightlife, movies, music, golf, resorts, shopping, spas, and a range of other entertainment categories in over 100 countries and has been lauded as the "most up-to-date, comprehensive and reliable guides ever published" and as "a necessity second only to a valid credit card." Zagat content is available in print, on the Web, on the Palm and Windows Mobile operating systems, on BlackBerry, on mobile phones, and on TV. For more information, visit

New York-based JetBlue Airways has created a new airline category based on value, service and style. Known for its award-winning service and free TV as much as its low fares, JetBlue is now pleased to offer customers Lots of Legroom and super-spacious Even More Legroom seats. JetBlue introduced complimentary in-flight e-mail and instant messaging services on aircraft "BetaBlue," a first among U.S. domestic airlines. JetBlue is also America's first and only airline to offer its own Customer Bill of Rights, with meaningful and specific compensation for customers inconvenienced by service disruptions within JetBlue's control. Visit for details. JetBlue serves 51 cities with 500 daily flights. With JetBlue, all seats are assigned, all travel is ticketless, all fares are one-way, and an overnight stay is never required. For information or reservations call 1-800-JETBLUE (1-800-538-2583) or visit


The Shephard News Team


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