To make this website work, we log user data. By using Shephard's online services, you agree to our Privacy Policy, including cookie policy.

Open menu Search

Frontier Airlines implements flat fee for same-day schedule changes

25th November 2008 - 06:07 GMT | by The Shephard News Team


Frontier Airlines today announced a new customer-friendly change to its policy regarding same-day confirmed flights. Customers who wish to change to a different flight on the same day of travel will receive a confirmed seat, if available, for a flat fee of $75. Previously, customers were charged the fare difference between the original fare and the current price of the new flight, which in most cases resulted in a fee higher than $75.

"We received incredibly valuable feedback from our customers about the current policy and, with that, decided to make some changes," said Sean Menke, Frontier President and CEO. "We realize how important it is for our customers to have the flexibility to change their flight on the same day of travel. This new flat fee should make same-day confirmed changes convenient and accessible to any customer who needs it."

Same-day schedule changes can only be made at the airport on the scheduled day of travel. Any changes made in advance will be assessed a $150 change fee plus the difference, if any, between the original fare and the current price of the new flight.

Frontier Airlines Holdings, Inc. is the parent company of Denver-based Frontier Airlines. Currently in its 15th year of operations, Frontier Airlines is the second-largest jet service carrier at Denver International Airport, employing more than 5,000 aviation professionals. Frontier Airlines' mainline operation has 54 aircraft with one of the youngest Airbus fleets in North America. Frontier Airlines' mainline operations offer 24 channels of DIRECTV® service in every seatback along with a comfortable all-coach configuration. In conjunction with a fleet of ten Bombardier Q400 aircraft operated by Lynx Aviation (a subsidiary of Frontier Airlines Holdings, Inc.), Frontier offers routes to more than 50 destinations in the U.S., Mexico, Canada and Costa Rica. In November 2006, Frontier and AirTran announced a first-of-its-kind integrated marketing partnership that offers travelers the ability to reach more than 80 destinations across four countries with low fares aboard two of the youngest fleets in the industry. For more in-depth information on Frontier Airlines, please visit its Web site at


The Shephard News Team


The Shephard News Team

As part of our promise to deliver comprehensive coverage to Premium News and Defence Insight …

Read full bio

Share to