Flybe customers affected by the economic downturn no longer need to worry about losing money when cancelling their flights.
The regional airline's 'Book With Confidence' guarantee means that throughout January, travellers can book flights, car hire and hotels for travel anytime before October 24th, safe in the knowledge that - should job loss for them or anyone in their party lead to the need to cancel - they will be automatically fully covered through an innovative insurance scheme, at no cost.
This latest Flybe innovation is a response to the economic pressures currently faced by everyone in the country and in recognition of job insecurity which is a crucial issue for families and their travel plans in 2009. The free-of-charge policy has been designed specifically to reassure travellers that they will not be left out of pocket in the event of redundancy provided they have over two years continuous employment with the same employer ; it allows those who have booked with Flybe to receive a full refund on travel costs associated with their trip.
Flybe’s Book With Confidence guarantee is also simple to administer. In the event of redundancy between January and the time of travel, and on receipt of the required documentation , passengers will be able to quickly claim back travel costs including airfare, booking fee, baggage, seat assignment, pre-paid car hire and pre-paid hotels and parking. Flybe will also ensure that travellers receive a full refund of government and airport taxes and charges.
Mike Rutter, Chief Commercial Officer, Flybe, comments: “These are unprecedented times and Flybe wants to do our bit to keep the economy moving. That’s why we’re introducing our completely free redundancy cancellation cover so that consumers can book with us in January secure in the knowledge that if they lose their job before they travel, Flybe will give them a full refund.”
Mr Rutter continued: “Flybe will fund in full the insurance costs through our Insurance partner AIG UK Limited and the peace-of-mind guarantee means that if one member of a party on the same booking is made redundant, any or all of the remaining members of that party can receive a refund if they want one. We know that holidays and breaks are important to our passengers and that’s why we’re introducing what we believe is a totally unmatched offer in the aviation world."
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