Embraer has signed a five-year Pool Flight Hour programme service contract with Austria’s NIKI Luftfahrt GmbH. This special customer support programme provides optimised inventory control and reduces the operator’s need for initial investment in replacement parts and infrastructure.
“We are glad to support NIKI with our Pool Flight Hour programme and to offer them the best material solution for securing high-quality standards for their aircraft,” said Leandro Laia, Embraer vice-president, customer support and services – Europe, Africa and the Middle East.
The contract covers the present Embraer 190 jet operated by NIKI, which will be joined by another four aircraft of the same model included in the deal announced in July 2008. The Pool programme quickly provides replacement parts and minimises the need for inventory investments, through an agreement by which the customer pays a given amount, based on the number of flight hours of the aircraft enrolled in the programme. Embraer assumes the responsibility for maintaining a parts inventory at its distribution and service centres, in order to provide parts to operators as soon as they are requested.
“After having introduced our first Embraer 190 one month ago, we are delighted to reinforce our relationship with Embraer by joining the Pool Flight Hour programme,” said Gottfried Neumeister, CFO of NIKI Luftfahrt GmbH. “In such a competitive market, this programme is the right solution for providing top-level maintenance, while optimising costs.”
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