Rotorhub 
US/California: Rotorcraft Support becomes new Authorized Service Center for MD Helicopters
MD Helicopters, Inc (MDHI) today announced that Rotorcraft Support, Inc (RSI) has been approved as an Authorized MD Helicopters Service Center. RSI is now approved to provide airframe maintenance, component overhaul, part sales and accessories to the operators of the MD 500 and MD 600 Helicopters.
MD Authorized Service Centers provide factory authorized service, and MD factory parts and accessories to the local geographic marketplace. Each Service Center is required to attend factory maintenance training for the models for which they maintain, and are required to manage a minimum spares and specialized tools inventory in order to properly support their customers. In addition, each MD Authorized Service Center is able to perform warranty replacement for parts and labor.
Rotorcraft Support, Inc. is located in Van Nuys, California, at the Van Nuys Airport. RSI occupies 16,000 square feet of hangar space with an additional 7,000 square feet that accommodate separate shops for component overhaul, avionics, NDT inspection, inventory, rotable components storage and administrative offices. RSI is well known in the Private, Commercial and Law Enforcement Helicopter community providing quality service, products and support for over 21 years.
Brian Reid, the Director of Aftermarket Business Development for MD Helicopters, Inc. said, “Adding RSI to the family of MDHI product support centers was a decision which fits our business strategy of providing the finest aftermarket support available to those who operate MD Helicopters as their helicopter of choice. We believe it is imperative for our future success to align Service Centers and our large operating fleet. As we continue our growth, we are raising the expectations of our service partners and representatives to ensure the needs of our customers are met.”
Phillip G. Difiore, President of Rotorcraft Support, Inc. said, “I am equally pleased to be accepted into the distinguished family of approved MD Helicopters service centers, and I looking forward to joining with them in the support of their products and its growing list of customers.”
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